Privacy Policy

Welcome to FRATEM ("Company," "we," "us," or "our"). Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Website"), including any related content, features, and services. By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

1. SCOPE OF THIS POLICY

This Privacy Policy applies to all visitors, users, and others who access or use our Website, irrespective of their location. While this policy is framed in accordance with Indian laws, it aligns with global privacy best practices to ensure transparency and compliance with international privacy standards.

2. INFORMATION WE COLLECT

We may collect the following types of information from you:

a) Personal Information

Personal Information refers to data that identifies you as an individual, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Date of birth
  • Address
  • Payment details (if applicable)

b) Non-Personal Information

Non-Personal Information refers to data that does not directly identify you, such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website usage data, including pages visited and time spent
  • Cookies and tracking technologies (refer to Section 6)

3. HOW WE COLLECT YOUR INFORMATION

We collect your information through various means, including:

  • Directly from You:When you fill out forms, subscribe to newsletters, or contact us.
  • Automatically:Through cookies, analytics tools, and other tracking mechanisms when you interact with our Website.
  • From Third Parties:Such as social media platforms, affiliates, and service providers that help us enhance user experience.

4. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To provide, operate, and maintain our Website and services.
  • To improve user experience and personalise content.
  • To process transactions (if applicable).
  • To respond to inquiries, customer service requests, and feedback.
  • To send newsletters, promotional materials, and marketing communications (subject to opt-in preferences).
  • To detect and prevent fraudulent activities, security breaches, and illegal activities.
  • To comply with legal obligations and enforce our Terms of Use.

5. SHARING AND DISCLOSURE OF INFORMATION

We do not sell or rent your Personal Information. However, we may share your information in the following circumstances:

  • With Service Providers: To facilitate Website operations, including hosting, analytics, and payment processing.
  • With Legal Authorities: When required by law, regulation, or to protect legal rights.
  • With Business Partners & Affiliates: If necessary, to enhance our services.
  • During Business Transfers: In case of a merger, acquisition, or sale of assets.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Required for basic website functionality.
  • Performance & Analytics Cookies: Used for monitoring Website usage.
  • Advertising Cookies: Used to deliver personalized advertisements.
You can manage cookie preferences through your browser settings.

7. DATA RETENTION

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

8. SECURITY MEASURES

We implement appropriate security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights regarding your data:

  • Right to Access: Request a copy of your personal data.
  • Right to Correction: Request correction of inaccurate information.
  • Right to Deletion: Request deletion of personal data (subject to legal exceptions).
  • Right to Restrict Processing: Limit how your data is processed.
  • Right to Object to Processing: Object to direct marketing communications.
  • Right to Withdraw Consent: If processing is based on consent.

To exercise these rights, contact us at info@pivotttechnosports.com

10. THIRD-PARTY LINKS & SERVICES

Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies before sharing any information.

11. COMPLIANCE WITH INDIAN DATA PRIVACY LAWS

We comply with applicable Indian laws, including but not limited to:

  • The Information Technology Act, 2000 and its amendments
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Digital Personal Data Protection Act, 2023 (if applicable)

For international users, this policy aligns with GDPR and other global privacy regulations where relevant.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted with an updated "Last Updated" date. Continued use of our Website after changes indicates acceptance of the revised policy.

13. CONTACT US

For any queries regarding this Privacy Policy, you may contact us at:

FRATEM

Sector 11, CBD Belapur-400614

Email: info@fratem.in

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.